Getting help with REINVENT OS

Contact us

rajvardhan@reinventosapp.com — we read every email, and we reply.

Tell us the email address you signed in with and what you were doing when it went wrong. That is usually enough for us to find it.

Delete your account

Open the app, go to your profile, and choose to delete your account. It removes your sign-in account and the app data tied to it, including any Completion Moment photos. Deletion asks you to sign in again first, so nobody else can do it from your unlocked phone. If you pay for Pro through Google Play, deleting in the app also cancels that subscription, so you are not charged again.

No longer have the app? Email rajvardhan@reinventosapp.com from the email address you signed in with and ask us to delete your account. We delete the same data the app would and reply when it is done. If you pay for Pro, first cancel it in the Google Play Store under Payments & subscriptions, then Subscriptions, so you are not charged again.

We do not require a reason.

Export your data

From your profile you can request a journey export. It produces a CSV of the account and app records tied to your sign-in, which you can save or send anywhere. Completion Moment photos are downloaded individually from Moments rather than bundled into that file.

Something is broken

Email us with your account email, your device and OS version, and roughly when it happened. If a screen showed an error, the exact wording helps more than a description of it.

If you are in crisis

REINVENT OS is a wellness tool, not a mental-health service, and nobody is reading your writing as you type it.

In India, Tele-MANAS is available 24/7 on 14416. If you are in immediate physical danger or facing a medical emergency, call 112.